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My Chuango Robot Vacuum RV-500 fails to charge, what should I do?

1. Make sure that the charging dock is placed on a flat surface and agains the wall.



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2.  Make sure that the charging dock is placed in an open and uncluttered area.



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3. Make sure the rest wire is put into the trunk at the bottom of charging dock.




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4. Clean the charging contacts of the dock and the robot if there is any dust on it. It is recommended to clean the charging contacts every month.



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